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TERMS & CONDITIONS

1. SERVICES
Excess Look Auto Solutions ("Company") agrees to provide recurring services as outlined in the selected maintenance program tier. Services are available Monday through Friday at our Newport Beach location. Specific service frequency and inclusions are determined by the selected tier.

2. BILLING AND PAYMENT
The Customer authorizes the Company to charge the payment method on file the monthly rate specified above on the designated billing day. If the billing day falls on a weekend or holiday, the charge will be processed on the next business day. All maintenance program members receive discounts on additional services not included in their plan.

3. MINIMUM COMMITMENT
This agreement requires a minimum commitment of two (2) months from the start date. Early cancellation within the minimum commitment period will result in a charge for the remaining balance of the minimum term.

4. CANCELLATION POLICY
After the minimum commitment period, either party may cancel this agreement with fourteen (14) days written notice prior to the next billing cycle. Cancellation requests must be submitted in writing via email to cole@excesslook.com or in person at our Newport Beach location. Upon cancellation, the Customer will continue to receive services through the end of the current paid billing period.

5. CHANGES TO PLAN
Any changes to the plan, including adding or removing vehicles or changing tiers, require a new signed agreement reflecting the updated terms and monthly rate.

6. RATE ADJUSTMENTS
The Company reserves the right to adjust pricing with thirty (30) days advance written notice. The Customer may cancel without penalty if they do not agree to the new pricing.

7. VEHICLE CONDITION
The Company is not responsible for pre-existing damage, paint defects, or mechanical issues. The Customer agrees to disclose any known damage prior to the first service. All work is performed by trained professionals using industry-standard products and techniques.

8. UNUSED SERVICES
Unused services do not roll over to the following month and are not refundable.

9. LIABILITY
The Company maintains appropriate insurance coverage. Liability for any damage caused during service is limited to the cost of professional repair of the affected area. Claims must be reported within 24 hours of service completion.

10. ENTIRE AGREEMENT
This document constitutes the entire agreement between the Customer and Excess Look Auto Solutions regarding the maintenance program. Any modifications must be made in writing and signed by both parties.